This is a case study of the evidence-based management practices of a centralized health information management (HIM) department in a large integrated healthcare delivery system. The case study used interviews and focus groups, as well as de-identified dashboards, to explore the impact of reporting on the organization. The dashboards and key performance indicators (KPIs) were initially developed in 2012 and have continued to evolve.

Health information professionals talk about their ideas for involving patients in the identity management process. Educating patients on the health risks of misidentification might help them to feel less guarded about sharing additional identifiers when they receive care.

This study explores the characteristics of individuals using a patient portal in Ohio, with a particular focus on those who choose to access the portal via a mobile application.

Countries worldwide, including Canada, need tools for informed decision-making on the adoption of ICD-11. The purpose of the current study is to create a cost and outcome estimation framework for the transition from ICD-10-CA to ICD-11 in Canada and anticipate the benefits/outcomes and international considerations of ICD-11 adoption.